The level of security will differ depending on the type of service some services may have stronger security than others. Security: In general, cloud-based companies will have basic security in place to protect the data they are storing. Maintenance : With cloud-based services, the company is responsible for maintaining and updating the equipment and service. This low-cost is attractive to agencies with limited budgets. Depending on the type of cloud-based service, advocacy agencies may be able to use it for free, pay a reduced non-profit rate, or pay only for what they need. This guide is intended to assist agencies in thinking through the benefits and risks of each approach.Ĭloud-based products can include data storage services, such as Dropbox, Google Drive, iDrive, Microsoft OneDrive cloud-based databases, such as Client Track, Social Solutions, or Apricot cloud-based communication tools, such as Gmail, Basecamp, or Google Chat or cloud-based office products, such as Google Docs or Microsoft 365.Ĭost : In most cases, cloud-based services are less expensive than purchasing an in-house server, database, and software. The key considerations in this decision are survivor safety and privacy, and the agency’s confidentiality obligations. With the growth in cloud-based services, domestic violence and sexual assault advocacy agencies face the decision to either move to these low-cost and low-maintenance systems or to maintain their own IT equipment and software.
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